Contact Us
Get in touch with Billumbra for support and assistance
About Billumbra
Billumbra Pty Ltd
ABN 72 674 281 371
We're committed to making anaesthetic billing simpler. Your feedback helps us improve Billumbra for everyone.
We love hearing success stories too! If Billumbra has saved you time or solved a problem, let us know at info@billumbra.au
Have a question or running into an issue? Send us an email and we'll get back to you as soon as possible.
Email: info@billumbra.au
We typically respond within one business day. For urgent technical issues, please include "URGENT" in your subject line.
What to include in your message
| Include | Why it helps |
|---|---|
| Practice name | We can quickly locate your account |
| Clear description | What were you trying to do? What happened? |
| Screenshots | Visual context speeds up diagnosis |
| Error messages | Copy and paste any error text |
| Contact details | Phone number if you'd like a callback |
Before reaching out about PRODA or B2B device issues, check the PRODA Provider Digital Access guide from Services Australia.